A BNC member is asking fellow eventprofs for their event security tips today as she reveals that a thief has been plaguing her events.
The alleged repeat offender, a professional man in his 30s from London, has been registering as an exhibition attendee only to walk up and down the aisles taking what he can from stands.
At our member’s healthcare event last week at the Business Design Centre, Islington, the prolific thief struck again by stealing an exhibitor’s laptop. However, this time the footage was captured by the venue’s security team and handed over to the police.
“We have had a few unfortunate incidences with laptops being stolen from exhibitor stands over the last year,” admits our member, who works for a global events agency.
Hinting that the incidences could all be attributed to one man, she continues: “He has always registered to attend the free exhibition elements of our events, under the same name……..However, the security team and footage were very good this time – hence why we were able to pin him down.”
Buyers’ Networking Club Managing Director Kim Paulden says that theft at events often goes unreported as it’s bad for venues’ reputation and he praises the way the Business Design Centre handled the situation.
“Event organisers put their trust in each venue they choose therefore the venue and its staff must deliver on all fronts – not just on av and catering but on security too. This is a great example of a venue looking after the buyer,” he comments.
The BNC member who reported the incident wants to raise further awareness of the issue and is seeking help from fellow event managers:
“It would be great for us to know if other organisers have had any experience with this, how to prevent it going forward, and what measures are put in place at registration stage. Any related feedback anyone could offer would be great.”